Allstate Insurance Agent: Matthew Golden
25420 Kuykendahl Rd A200, The Woodlands, TX 77375, USAAbout Allstate Insurance Agent: Matthew Golden
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Couldn't ask for any better of the Allstate the best insurance company there is.
Helpful hands. When necessary!
The Agent that signed me up was very informed and patient. He made sure I thoroughly understood my options so I could make an informed decision. When I called the office with a question, the phone was answered right away and my question was answered quickly by a very informed person who guided me through my situation. Finally, when I sold my property and called to inform your office, my call was again handled very promptly and thoroughly. I really enjoyed my relationship with your agency. Everyone always made me feel like I was your most important client.
As a insurance company you would think even after discussing what coverage you want on a vehicle that is 15 years old they would know to only cover the vehicle liability instead they put full coverage that cost me a lot of money . I called Allstate they even agreed they should have pro rated the money that was over charged to me , poor customer service on this agent.Make sure you really look over your contact , don't just trust they are doing the right thing.
Personal service and quick responses have made it a pleasure to do business with your agency!