0 star!!! Very bad customer service. They made my parents wait for hours. They acted like they were better than others since they know English and my parents don't know English very well. Also, the lady impolitely yelled at my mom over the phone when she called in to cancel her car insurance policy because the premium was too high. I wish I could have recorded this phone conversation.
The best and most honest advice is to stay away from this place. If you’re not Vietnamese, they are most likely not interested in doing business with you. If you are Vietnamese, they’ll try to make it seem like they’re on your side so they can milk as much money from you as possible. This may lead you to go online and write a bad review about them (trust me, I am speaking from experience). But in all seriousness, they need to learn how to run a proper and honest business without trying to cheat people.
I've been going here for years and everyone here has always treated me kindly and are super helpful for when I have questions. We had a car that got totaled and I wasn't aware that the claims agent didn't remove it from the policy and the people here were able to help me with it. Best people I've ever dealt with and will continue to be going here.
Stay away from this business and take your money somewhere else. They are rude and unhelpful. when you have a problems. All they said they couldn't do anything about it. Instead helping the customer, they told the me that they do not have to explain anything to me.
Don't come here . Service bad and community terrible .
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