I've always heard that GEICO has the best customer service, and after my quick call with Chris I'm convinced these are true facts. For weeks I have been getting the runaround from multiple insurance companies but within minutes he was able to pull up my information and locked in the best rate. Instead of waiting days for my ID cards, they were already in my email before I even hung up the phone. 25 minutes - easy breezy.
They handled my new quote brilliantly. Very helpful and informative. Not pushy in any way. Listened to what I wanted and explained the insurance coverage to me and asked leading questions to make sure I got the right coverage. I highly recommend using them. Andrew Mercado handled my homeowners insurance and Christopher Solis handled my auto insurance. Both were handled professionally and I will recommend to anyone needing Insurance.
I had the pleasure of working with Krystal Anderson for my vehicle insurance needs. I don't know where to begin to describe my experience! Krystal is topnotch! She is very professional, very knowledgeable and very patient! I spoke with Krystal on numerous occasions and she answered all my questions with expertise! I called her many times before actually switching my policy to GEICO. She made this experience such a pleasure! I highly recommend Krystal when you are shopping for insurance!
I was dreading talking car insurance but Erik Hernandez made the experience easy and painless. Erik was warm and friendly while being very professional. He took time to make sure I understood my options. He was very patient with my numerous requests to repeat information. The rate he quoted me was fantastic! I saved even more than 15%.
Our insurance agent is Samantha. We are older, and she is so patient with us. We can reach her by phone, email, or in person. Samantha responds quickly and searches diligently for the best value for our insurance dollar. If you’re in need of an insurance agent who puts YOU first, go with this office and Samantha M. She is an excellent representative of her office. Professional, yet personable.
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